About INRA.AI
INRA.AI is a research platform owned and operated by Taman Labs. Throughout this policy, “INRA.AI,” “we,” “us,” and “our” refer to Taman Labs and its services.
Information we collect
We collect information you provide directly to us, automatically through your use of our services, and from third-party sources as described below.
Information you provide
- Account information. Name, email address, profile information, and authentication credentials.
- Research content. Academic papers you upload, research queries, notes, citations, and document collections.
- AI interactions. Questions you ask our AI assistants, prompts you provide, and feedback on AI-generated content.
- Payment information. Billing details and subscription preferences (processed securely through Stripe).
- Support communications. Messages you send when contacting customer support.
Information we collect automatically
- Usage data. Features used, session duration, research workflow patterns, and platform interactions.
- Technical information. IP address, browser type, device information, operating system, and unique device identifiers.
- Performance data. Error logs, response times, and system performance metrics.
- Analytics data. Page views, click patterns, and user journey analytics.
Information from third parties
- Authentication providers. Profile information from Google, LinkedIn, and other OAuth providers.
- Academic databases. Paper metadata and citations from Semantic Scholar API.
- Payment processors. Transaction and subscription status information from Stripe.
How we use your information
We use the information we collect for the following purposes.
Service provision
- Provide AI-powered research assistance, literature reviews, and report generation.
- Process and analyze uploaded documents using AI technologies.
- Generate research insights, summaries, and citations.
- Manage your research collections and workflow sessions.
- Enable PDF viewing, annotation, and document management features.
AI and machine learning
Platform operations
- Maintain, monitor, and improve platform performance and security.
- Provide customer support and respond to your inquiries.
- Process payments and manage subscriptions.
- Send service-related communications and important updates.
- Analyze usage patterns to enhance user experience.
- Ensure compliance with legal obligations and prevent fraud.
Data security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest.
- Regular security assessments and updates.
- Access controls and authentication measures.
- Secure cloud infrastructure with industry-standard practices.
Your rights and choices
You have important rights regarding your personal information that vary based on your location and applicable privacy laws.
Universal rights (all users)
- Account control. Update your profile information and preferences through your account settings.
- Data download. Export your research collections and generated reports.
- Communication preferences. Control marketing and promotional emails.
- Account deletion. Delete your account and associated data through account settings.
GDPR rights (EU users)
CCPA / CPRA rights (California users)
International data transfers
INRA.AI operates globally and may transfer your personal information to countries outside your residence, including the United States and other jurisdictions where our service providers operate.
Data retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
Account data
Retained while your account is active and for 30 days after deletion to allow recovery.
Research data
Documents and reports retained while useful to you, deleted upon account termination.
Usage analytics
Aggregated usage data retained for up to 2 years for service improvement.
Legal requirements
Some data may be retained longer to comply with legal, tax, or regulatory requirements.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
Contact us
If you have any questions about this privacy policy, our data practices, or wish to exercise your privacy rights, please contact us.