Terms of Service

1. Acceptance of Terms

By accessing and using INRA.AI ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

INRA.AI provides an AI-powered research assistant platform that helps users conduct literature reviews, analyze academic papers, and generate research reports using artificial intelligence technology. Our services include:

AI-powered automated literature review and academic paper analysis
Intelligent research assistance with natural language processing capabilities
Document management, PDF processing, and citation tools
AI-generated report synthesis and research insights
Academic search integration via third-party APIs (Semantic Scholar)
Real-time research workflow management with progress tracking

AI Technology Definition: For purposes of these terms, "AI" refers to systems and software that simulate human intelligence processes through algorithms, machine learning, and computational techniques, enabling tasks such as data analysis, decision-making, pattern recognition, and natural language processing.

3. User Accounts and Registration

To access certain features of our service, you must register for an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Keep your password secure and confidential
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized use of your account

4. Acceptable Use Policy

You agree to use our service only for lawful purposes and in accordance with these terms. You agree not to:

Use the service for any illegal or unauthorized purpose
Upload or share copyrighted material without proper authorization
Attempt to interfere with, disrupt, or compromise the security of the service
Use automated systems, bots, or scrapers to access the service without permission
Share your account credentials with others or create multiple accounts
Reverse engineer, decompile, or attempt to extract source code or algorithms
Use AI-generated outputs for high-stakes automated decisions affecting safety, legal rights, employment, housing, medical care, or financial services without human oversight
Misrepresent AI-generated content as human-created work or fail to disclose AI assistance when required
Use the service to generate misleading, defamatory, or harmful content
Attempt to train competing AI models using our service outputs

Important AI Usage Notice: Our AI systems may produce inaccurate information ("hallucinations"). Always verify AI-generated content before relying on it for important decisions. Use appropriate human oversight for any critical applications.

5. Intellectual Property Rights

The service and its original content, features, and functionality are owned by INRA.AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of content you upload, but grant us a license to use, store, and process it to provide our services. AI-generated content and reports created using our service are owned by you, subject to these terms.

6. Subscription and Payment Terms

We offer both free and paid subscription plans (including monthly and yearly professional tiers). For paid subscriptions:

Subscription fees are billed in advance on a recurring basis (monthly or annually)
Payment processing is handled securely through Stripe
We may change pricing with 30 days advance notice to existing subscribers
You can cancel your subscription at any time through your account settings or customer portal
Upon cancellation, you retain access until the end of your current billing period
Downgrading from a paid plan to free may result in loss of premium features and data limits

No Refund Policy

All payments are final and non-refundable. We do not provide refunds or credits for any payments made, including but not limited to subscription fees, regardless of usage, cancellation timing, or account termination. This policy applies to all subscription plans and payment methods. Exceptions may only be made as required by applicable law or at our sole discretion for extraordinary circumstances.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

AI Training and Data Usage

We utilize third-party AI providers (including but not limited to Anthropic Claude, OpenAI, and Google Gemini) to power our research assistance features. Regarding your data and AI training:

When logged into our service, you retain control over whether your content is used for our product development or model training
We implement data protection measures when transmitting your content to AI providers
Third-party AI providers may have their own data usage policies - we recommend reviewing their terms
We do not use your personal research data to train competing AI models without explicit consent
You maintain ownership of your uploaded documents and generated research outputs

8. Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

AI-Specific Disclaimers

• Accuracy: AI-generated content may contain errors, inaccuracies, or "hallucinations." Always verify information before relying on it.
• Completeness: We do not guarantee comprehensive coverage of all relevant research or literature in any field.
• Bias: AI models may exhibit biases present in their training data. Use critical judgment when reviewing outputs.
• Currency: AI knowledge may not reflect the most recent research or developments in rapidly evolving fields.
• Professional Advice: Our service does not provide medical, legal, financial, or other professional advice. Consult qualified professionals for such matters.

9. Limitation of Liability

In no event shall INRA.AI be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of the service.

AI-Related Liability: We are not liable for decisions made based on AI-generated content, including but not limited to research conclusions, citations, or recommendations. You acknowledge that AI outputs require human review and verification. Our total liability for all claims shall not exceed the amount you paid for the service in the 12 months preceding the claim.

Third-Party AI Providers: We utilize third-party AI services and are not liable for their performance, availability, or outputs. Any claims related to third-party AI provider limitations or failures are subject to their respective terms of service.

10. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for any reason, including breach of these terms. Upon termination, your right to use the service ceases immediately.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service. Your continued use of the service after such changes constitutes acceptance of the new terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which INRA.AI operates, without regard to conflict of law principles.

13. Contact Information

If you have any questions about these terms of service, please contact us:

Email: hello@inra.ai

INRA